Shipping policy

Generally, we will send the items as soon as possible once your payment is completed.

We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. We ship worldwide so it will depend on your country of residence, and not all of our merchandise ships from the exact location, such as the United States, Europe, China, Australia, etc. It may take anywhere from 15-20 business days on average - depending on your country's customs and import process.

 
Shipping FAQ

Q: Is Shipping Included in The Prices?

A: Yes, Free shipping on all US orders.

Q: How Do I Change My Delivery Address?

A: Please contact us as soon as you realize you need to change the delivery address, as once it is shipped, we cannot change the address. Contact Customer Service (email pussplush@gmail.com) Immediately!

Q: How Do I Cancel An Order?

A: Please contact us as soon as you realize you need to cancel, as once it is shipped, we cannot cancel it for you. Contact Customer Service.